To stay competitive in the fast changing consumer world, companies need to have an innovative, growth-focused mentality. For AMMEX, that means integrating new technology to maintain a global presence and more effectively reach customers. Here are a few of the ways AMMEX has embraced new tools to improve business:
QR or Quick Response Codes are barcodes that store a wealth of information, such as URLs, text and other data. These digital codes are a smart way to connect physical products to the digital world. AMMEX products have begun featuring a QR code printed on the packaging that takes customers to product landing pages with informational videos. This feature provides a quick and seamless way for customers to learn more about AMMEX’s products. This solution supports AMMEX’s marketing efforts by providing information to help move customers down the sales funnel.
The Internet has made cloud-based document storage solutions possible, which is crucial when you serve customers across the country. Doc-link is a product that enables AMMEX to seamlessly process orders from customers. The software captures documents to automate sales processes. Before implementing doc-link, AMMEX’s daily sales order process took twice as long and required twice as many staff members to complete. Implementing this tool has enabled AMMEX to continue to grow without becoming bogged down in manual workflows. Doc-link also makes the process more accurate, ensuring distributors get the shipments they ordered so they move inventory more quickly.
One of the ways AMMEX keeps up with its staff at numerous locations worldwide in Southeast Asia and across the U.S. is through frequent contact. Staying in close touch with all team members is one of AMMEX’s core strategies. The desire for consistent contact is why the company has a morning huddle in every department every morning. AMMEX was quick to realize that Internet-based video conferencing solutions would enable the brand to easily maintain relationships and do business overseas without as much need for travel. AMMEX partnered with Vidyo, the company that pioneered video conferences. Vidyo’s solutions allowed AMMEX to reduce travel and time expenses by 32 percent while still maintaining the close relationships that drive business.
Technology always evolves. The most successful companies understand how to take advantage of new advancements and use them to improve business. AMMEX is proud to remain innovative in a fast-changing business environment and will continue to look for the next best technology that makes internal processes more efficient and improves relationships with customers.